Refund Policy for TravelingFirst.com

At TravelingFirst, we understand that plans can change unexpectedly. We aim to make the flight cancellation and refund process as seamless as possible while adhering to airline policies and fare rules.

General Cancellation Policy

• Cancellation policies and refund eligibility depend on the airline, fare type, and ticket terms and conditions.
• Non-refundable tickets: These may not be eligible for refunds but could qualify for future travel credits (subject to airline policies).
• Partially refundable tickets: These may allow partial refunds after deducting airline-imposed cancellation fees.
• Refundable tickets: Refunds are generally processed after cancellation, subject to the airline’s terms.

How to Cancel Your Flight

• You can cancel your flight by:
  • Logging into your TravelingFirst account.
  • Contacting our customer service team for assistance.
• Please have the following information ready:
  • Confirmation email or booking reference number.
  • Passenger details as used during booking.
• Our customer service team will guide you through the cancellation process and inform you of any applicable fees.

Refund Processing Times

• Once a cancellation request is processed:
  • Airlines typically take 7–10 business days to issue refunds.
  • Additional 3–5 business days may be required for the refunded amount to reflect in your account, depending on your bank or payment method.
• TravelingFirst does not control bank processing times but will assist in tracking refund status if needed.

Exceptions and Considerations

• Airline-Initiated Cancellations: If a flight is canceled or significantly delayed by the airline, you may be eligible for a full or partial refund as per the airline’s policy.
• Travel Insurance: If you have purchased travel insurance, it may provide additional cancellation coverage. Refer to your insurance policy for details.
• Service Fees: Any service fees charged by TravelingFirst during booking may be non-refundable. Check your booking confirmation for specifics.

Need Help? Let Us Assist You!

Navigating cancellation policies can be complex. Our TravelingFirst support team is available to:

• Clarify your cancellation and refund options based on your booking.
• Provide details on any applicable airline or service fees.
• Initiate the cancellation process on your behalf.
• Liaise with the airline in case of disruptions or special circumstances.

Contact Us

If you have questions or need assistance with cancellations and refunds, feel free to reach out to us:

• Email: support@travelingfirst.com